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Pre-Order Group Sales By Sea

KEplusone 海運預購團公告

  • 所有預購商品皆會標注預計到貨時間,但實際到貨時間會依照清關、驗貨等程序有異動可能。預計到貨時間並不代表KEplusone保證的到貨時間。若預計到貨時間有延遲,客服會隨時以email通知,並在網站與社群更新公告。

  • 開團預購商品,結團前可以變更或取消訂單。取消訂單將收取5%手續費,一旦結團,即不接受變更或取消訂單。


KEplusone announcement regarding pre-order items by sea shipment

  • KEplusone will specify the estimated time of arrival (ETA) for all pre-order items. However, the actual arrival time might be changed due to custom clearance, inspection and other possible situations, such as COVID-19. The ETA shall not be deemed as guaranteed arrival time of pre-order items. We will update and notify you through emails, and will also announce on KEplusone website and social platforms. 

  • All pre-order items are made-to-order and thus considered as final sales. All pre-order orders can be edited or cancelled before pre-order group sale period ends. 5% processing fee will be charged if requesting cancellation before the pre-order period is closed. We don't accept any cancellation once the pre-order period is closed.